Privacy Policy
**Last updated: 25 June 2026**
This Privacy Policy explains how Exit Code Ltd ("we", "us", "our"), trading as Sizzly, collects, uses and protects your personal data when you visit mysizzly.com or use our services.
We are the data controller for the personal information described in this policy.
**Contact:**
Exit Code Ltd
20/22 Wenlock Road, London, N1 7GU
Email: info@socialsizzle.net
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## What information we collect
When you book a service or contact us, we may collect:
- Name and contact details (email, phone number)
- Business name and details about your project
- Billing address (required by our payment processor)
- Any files, images, or content you send us via WeTransfer or email
- Payment information (processed securely by Stripe — we do not store your card details)
If you browse our website, we may also automatically collect basic technical data such as your IP address and browser type, used only to keep the site running securely. We do not use Google Analytics, marketing cookies, or third-party tracking tools on our website.
## How we use your information
We use your personal data to:
- Deliver the service you have booked and paid for
- Communicate with you about your project
- Process payments and issue receipts
- Send you service-related updates (we do not send marketing emails unless you separately opt in)
- Meet our legal and accounting obligations
## Legal basis for processing
We process your data because it is necessary to perform the contract between us (delivering the service you booked), and in some cases to comply with our legal obligations (such as financial record-keeping).
## Who we share your data with
We share data only where necessary to deliver our services:
- **Stripe** — to process payments securely
- **Wix** — our website and booking platform provider
- **WeTransfer** — for receiving project files and assets from you
We do not sell or rent your personal data to third parties.
## How long we keep your data
We keep client and project records for as long as necessary to deliver the service, meet accounting and tax obligations (generally six years, in line with UK requirements), and resolve any disputes. After this period, data is securely deleted.
## Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Ask us to correct inaccurate data
- Ask us to delete your data, where applicable
- Object to or restrict certain processing
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, or to raise a complaint directly with us, email **info@socialsizzle.net**. We will acknowledge your complaint within 30 days and respond in full without undue delay.
## Data security
We take reasonable technical and organisational measures to protect your personal data, including secure payment processing through Stripe and access controls on our systems.
## Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
## Contact us
If you have any questions about this policy or how we handle your data, contact us at:
**Exit Code Ltd**
20/22 Wenlock Road, London, N1 7GU
Email: info@socialsizzle.net